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STOREBADGE Terms & Conditions

Note that the terms & conditions in this document are applicable for commercial. Please see the User Terms for private use.

The terms and conditions in this document were last updated on 2016-08-31

1. General

This website is owned and operated by STOREBADGE AB (STOREBADGE hereafter). STOREBADGE is a limited company incorporated in Sweden (corporate identification number 556798-7705). The terms & conditions (contract hereafter) applies for the sales and commercial use of services (service hereafter). The service is provided through STOREBADGE server and/or the Storebadge website. The contents and features of the service are available on this website. Services provided by STOREBADGE are only sold to other companies or organizations (customer hereafter).

The customer must comply with terms & conditions in this contract cf. 2. Accepting this contract.

2. Accepting this contract

The customer accepts the terms & conditions in this contract when signing up for the service or when accepting price quote from STOREBADGE sales staff.

3. Account

The customer will need to confirm ownership of website(s) to prove control of the domain associated with each website. Confirmation of ownership can be performed via email or by uploading a file on the website server. Information on confirmation methods is available to the customer via the admin panel.

4. Service agreement

A service agreement becomes effective as STOREBADGE approves the website(s), cf. 4.1 Audit.

4.1 Audit

STOREBADGE will perform an audit of the customer’s website(s). STOREBADGE reserves the right to deny the customer use of the service. Denied audit shall not be considered as a termination of this contract or the service agreement in any way.

4.2 Duration

The service agreement remains in force for one year (360 days) and will be renewed every year until terminated by either STOREBADGE or the customer, cf. 4.3 Termination.

4.3 Termination

Notifying the other party will terminate the service agreement. Termination of the service agreement shall be made in writing no later than thirty (30) days prior to the renewal date of the service agreement.

4.3.1 Termination effective date

The termination will become effective on the renewal date of the service agreement provided that the either party gives thirty (30) days’ notice prior to renewal date of the service agreement. In the case of either party providing notification of termination less than 30 days prior to the renewal date, then the termination date will come into effect upon the next renewal date.

4.3.3 Discontinue use

The customer are not allowed to use of the service or any rights and/or material associated with the service after the termination has become effective cf. 4.3.1 Termination effective date.

4.4 Account index limit

The customer’s account has a limit for reviews that STOREBADGE will index on behalf of the customer. The limit is determined by the account plan chosen by the customer. STOREBADGE reserves the right to upgrade the customers account plan in the case that the index limit is exceeded. The customer will be informed if such action is taken.

4.5 Free trial

All customers are entitled to a thirty (30) day free trial of the service. Customer that signed up for an account with associated charges will be billed after the thirty (30) day trial period has passed unless the customer informs STOREBADGE of termination, cf. 4.3 Termination.

4.6 Billing cycle

The customers will be billed yearly upon renewal of the service agreement. STOREBADGE will charge the customer in advance for the next billing cycle.

4.7 License of use

A non-exclusive license of use is issued as STOREBADGE approves the customers website, cf. 4.1 Audit. The license of use is only valid as long as the service agreement remains in force and may be revoked by STOREBADGE at any time. The license of use enables the customer to use the service and STOREBADGE designs in accordance with this contract. The license of use is not to be regarded as a transfer of ownership of any kind.

4.8 Survival of this contract

All sections except section four (4) in this contract shall remain in force in the case that the service agreement is terminated.

5. Pricing & currencies

The pricing for the service and/or additional services is available to the customer at the STOREBADGE website and/or via the admin panel. STOREBADGE reserves the right to change the prices at any time. Pricing and currencies are determined depending on the legal entity of the customers firm. The actual price for the service may differ between regions depending on exchange rates.

  • Sweden: Prices in SEK
  • Norway: Prices in NOK
  • Denmark: Prices in DKK
  • EU countries: Prices in EUR
  • Non EU countries: Prices in USD

5.1 Sales tax (VAT)

  • Sweden: VAT 25% will be added to the invoice
  • EU countries: No sales tax will be added*
  • Non EU countries: No sales tax will be added

* EU based customers (except Swedish firms) must provide a valid VAT number to avoid paying 25% sales tax (VAT) to STOREBADGE. If the customer provides a valid VAT number, the customer is qualified to self-declare the VAT at the customer´s state's local rate.

6. Invoicing

The customer will be invoiced each billing cycle, c.f 4.5 Billing cycle. Customers will be notified by email as a new invoice is created. The customer may also access invoices information associated with the account in the admin panel. Outstanding invoices shall be paid as billed no later than twenty (20) days counting from the invoice date. STOREBADGE reserves the right to terminate the service agreement if the customer fails to pay outstanding invoices.

7. Data protection

Customers shall comply with the EU Data Protection Directives as a data controller and other requirements either by governing law or terms and conditions in this contract.

7.1 User content

The ratings & reviews (user content hereafter) are created by users that purchase a product or service from the customer. The customer is responsible for the user content provided by users collected by STOREBADGE on behalf of the customer or indexed from external sources. STOREBADGE will not actively monitor user content. Furthermore STOREBADGE cannot be held liable for the user content in any way, nor does an opinion expressed in user content necessary represent the opinion of STOREBADGE, its affiliates, employees, shareholders nor its offices or directors.

7.1.1 Collection of user content

Users will be invited to write a review and rate websites (user content) as part of the service. The user content cannot be deleted or altered by the customer. The customer may report user content to STOREBADGE by blocking it via the admin panel. The customer must submit the reasons for the blocking the user content. STOREBADGE will assess if the user content complies with the user guidelines. STOREBADGE will unblock or allow the blocking depending on STOREBADGE´s assessment.

7.1.2 Survival of user content

All user content that has been published on the Storebadge website and/or stored in STOREBADGE servers through the customer’s use of the service will remain on the STOREBADGE website and /or servers until it is removed by STOREBADGE regardless of service agreement termination.

7.2 Rapid review invitations

The rapid review invitations allow customers to collect user content from transactions post signing up for the STOREBADGE service. The customer must provide STOREBADGE with transaction references, date of purchase and an email address for each transaction that the customer wishes to collect user content from. The transactions cannot be older than 180 days and it is the sole responsibility of the customer to provide STOREBADGE with accurate information. STOREBADGE will act as the data processor and on the instruction given by the customer. STOREBADGE will take the necessary security measures to comply with the responsibilities of a data processor in accordance with the EU Data Protection Directives.

9. Brand policy

The brand policy applies to the customer’s use of STOREBADGE logos, technical solutions, trademark etc. (brand material hereafter). The use of brand material is only permitted under the license of use provided by the service agreement between STOREBADGE and the customer, cf. 4.6 License of use.

8.1 Conditions of usage

The customers may not alter, change the brand material. The customers usage of the brand material is only allowed as stated by the license of use and/or otherwise instructed by STOREBADGE. The customer may not use brand material in a disparaging manner or with the intention of causing damage to the STOREBADGE brand and/or STOREBADGE AB.

9. Changes to this contract

STOREBADGE reserves the right change the contents of this contract at any time. The applicable version of this contract will be published on the STOREBADGE website. STOREBADGE will notify customers upon changes or modifications of this contract. The customer agrees to any changes or modifications to this contract by continued use of the service post to such notice.

10. Limitations of liability

THE SERVICE OR MATERIAL ON THIS WEBSITE MADE AVAILABLE TO CUSTOMERS AND/OR VISITORS ON THIS WEBSITE ARE PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WARRANTIES OF NONINFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. TO THE GREATEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE, OUR SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES OR OUR SUPPLIERS BE LIABLE FOR ANY LOSS OR DAMAGE, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOST PROFITS AND ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH STOREBADGE, OR THE INABILITY TO USE STOREBADGE, THE MATERIALS, SOFTWARE OR SERVICES AVAILABLE THROUGH WWW.STOREBADGE.COM EVEN IF THERE IS NEGLIGENCE OR EVEN IF WE OR OUR AUTHORIZED REPRESENTATIVE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE GREATEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY IS LIMITED TO 1000 USD.

10.1 Force majeure

A party shall not be deemed in default of this contract, nor shall it hold the other party responsible for, any cessation, interruption or delay in the performance of its obligations (excluding payment obligations) due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, boycott or other similar events beyond the reasonable control of the party, provided that the party relying upon this provision:

  • Gives prompt written notice thereof, and
  • Takes all steps reasonably necessary to mitigate the effects of the force majeure event.

If a force majeure event extends for a period in excess of 90 days in the aggregate, either party may immediately terminate this contract upon written notice.

11. Compensation

The customer shall compensate STOREBADGE against loss or damages suffered by STOREBADGE as a result of any third party claim or allegation any governmental authority caused by;

a) STOREBADGE´s use or publication of content provided by the customer or content indexed on behalf of the customer such as user content and/or data that infringes the intellectual property rights of a third party and/or violates applicable law.

b) STOREBADGE´s use of customer provided content and/or user content that are in breach of this contact or any other applicable laws related to data privacy

c) Email messages sent by STOREBADGE on behalf customer that violates any applicable law, rule or regulation. The customer shall not bring claims against STOREBADGE arising from or related to user content, including but not limited to, any claim that user content is defamatory, offensive or otherwise harmful. The Customer shall compensate STOREBADGE against any loss or damage suffered by STOREBADGE as a result of any such claim, whether such claim is brought by the customer or any of customer's affiliates, any of its or their officers, directors, employees, contractors, agents, shareholders, or other associated third parties.

12. Transfer

  • The customer may not transfer its rights or obligations under this contract to a third party without prior written consent by STOREBADGE.
  • STOREBADGE may transfer any of its rights or obligations under this contract provided that STOREBADGE notifies the customer prior to the transfer.

14. IP rights

The service, including but not limited to technology is and will remain the sole property of STOREBADGE and shall be protected in accordance with applicable copyright laws and other legislation. These intellectual property rights are not and will not be licensed in any way under this contract.

15. Dispute and governing law

This contract and any disputes related to this contract shall be governed under Swedish law.

15.1 Arbitration

All disputes arising out of or in connection with the present contract shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce in Stockholm, Sweden by two arbitrators appointed in accordance with the said Rules. All dispute shall be settled under Swedish governing law, the language of the negotiations shall be in English. The Emergency Arbitrator Provisions shall not apply.

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